8 out of 10 contacts that contacted me I was informed shortly after that they are scammers with fake profiles. It’s the worse dating site I’ve joined especially after paying for it. The app doesn’t work well either. They need to do proper verification before allow profiles to be seem.

You can never reach them. You can’t report a sleazebag on their site, and that is ALL you will encounter. Their website states: “go here to report someone,” but will not route you. “Fill out this form” to complain, and no form pops up. I reported them to the FBI! They hook scammers up with victims and you pay $200 to be lied to non-stop. What a nightmare.

This is the worst experience I’ve ever had. Expensive no payment plan. Mostly far away from me. Waste of time.

Keep taking money out of my account when it’s set NOT to renew! No contacts in my area. Total waist of time and money. Very hard to contact them. If I do not get a refund I’ll seek legal advice.

Avoid! Terribly overpriced, badly functioning, ignores your stated choices (eg on how far you are prepared to travel), poor matching, very difficult to access support – who are unhelpful when you do, and This have an underhand renewal process by stealth. I canceled days before renewal and they still charged me.

Worst dating site I’ve ever. Prey on vulnerability, spam you to subscribe Min 3 mths, outrageous cost No site phone or email, 3 day cooling off is hidden, then 1 message no refund Not paid in anyway even if all the matching questions and multiple matches make you think otherwise.

I have been trying to cancel my membership one week after I had got it. I wrote to them never heard from them and have been paying for 8 mths, also they say the membership is 20 dollars but charge you 50 a mth. I have never known such bad customer service and there are hardly any people to choose from. Join tinder instead they don’t charge you as much and there are plenty of people to choose from.

These guys signed me up for a year subscription and took $370 out of my account. I was unaware what I was signed up for. I have been emailing for days and they just keep sending me the terms and conditions. I’m so angry and frustrated. As a single Mum of 3 young kids I need all my money!! I can see from other reviews on here that they are doing it to quite a few people. Is there something we can do? Fair trading or something? However it is an American site. Surly something has to be done? They are ripping us of our money!

What are people doing about getting sucked into the 12 months contract? Can anyone help me? I refuse to pay as I did NOT sign up for 12 months. Will this give me a bad credit rating? I have spoken to this site and got absolutely nowhere. Now I have a collection agency after me. Absolutely FURIOUS!!!! The 800+ negative reviews should speak for themselves. Seems I’m not the only person sucked into this death trap of a contract. I will keep fighting this as it’s an absolute JOKE. If anyone could please share any help and/or shed some light on how to go about this, I’d really appreciate it.

I have never visited their site and yet today I got an email from them saying ‘welcome to this site’ they also sent a support id and pw but, as I didn’t create the account, I can’t login to delete the account. I’ve written to them telling them to delete the ac NOW but nothing so far. Reputable companies confirm subscriptions before creating accounts but not this mob so I assume they either created it on purpose (so they are scammers) or some idiot put the wrong email address in and this site doesn’t confirm before creating accounts !

My son who is disabled used this site with my permission cancelled Back February but kept getting mail asking for payment told them account was canceled now being threatened with collection agents told them they My get In but won’t get out IRA member

This site is a scam. Does nothing but suck you in and take your money. Do not recommend. If you’re in Australia beware the terms and conditions apply to the US only. Now I’m stuck paying for a 12 month subscription that I am not using. Because the 3 day cancellation only applies to the US