Complete waste of money and time. They seem to ignore your preferences, particularly re distance. I was also concerned about their screening process, as I had some approaches from individuals who appeared to be possible fraudsters. Watch their automatic renewal process- you get no reminder until after they have charged you, which appears to be sharp practice. As for site – that appears to be a complete misdescription. I feel ripped off

If I could give no stars I would. There is no filter. Age, location, none of this matters.They just send anyone who is of the opposite sex. And the profile is useless. No important questions are asked, and it wouldn’t matter anyway. The website is terrible. Please don’t bother with this site if you haven’t already signed up. Its basically tone deaf and useless.

Subscription policy is intentionally misleading – they will take £209 every 6 months in advance without informing you or giving you the opportunity to cancel. Do not believe the Ts and Cs which state that there is a 14 day cooling off period – they claim that this is the initial purchase only. Do not subscribe or cancel IMMEDIATELY you subscribe for the fist time

Just found this company is taking another 3 months subscription fee although I’ve cancelled.. it’s a rubbish site please don’t use ive now got headaches of trying to get my money back

Do NOT use this site. What a waste of time and money. They offer the world, you fill out half you life information just for them to return any tom, dick and harry and they are not even within your preferences. They restrict what they give you daily. Absolute thieves and liars. Spread the word as I am doing so that people do not fall for this scam

I have had over £209 taken out of my account and I have not authorised this. My membership says 6mths to. 21.12.21. I cannot afford this, I cannot get hold of anyone to talk to. My friend overseas was catfished by someone on this site and he still operates even though this site is aware of him. I will be taking this further. Not happy.

Just dreadful, could write a long list but can’t be bothered – good example can’t even find the contact form to complain. Just awful – stay away.

Let this be a warning to others. This site will not remind you when the renewal is coming up and will continue to charge you card the full fee! Trying to navigate the site to cancel your subscription or stop the auto renewal is almost impossible (broken pages everywhere) and finding the customer care contact form is pointless as they don’t even read your email and just send cloned responses. Even after informing them you wish to cancel they still take your money, the only way to stop them is to cancel your card and even if you do this they send you emails stating OUTSTANDING payment is due. Their website seems to be designed to make it impossible for people to get out of once they’re in. Stay well away them.

Load of rubbish – don’t bother. They give you no notice the free period is about to expire – debit your account and even if you cancel same day they lock you in for a further 6 months. Scam artists

My matches on this site were ridiculously inappopriate, they totally ignored my search criteria. Lots of profiles were outdated ( they never write you back), and I can see why – they make it confusing to cancel, so people choose not to get involved in this challenge and they don’t delete their profiles.

I would not recommend this site. I signed up for 3 months. Matches were often from way too distant locations and the suggestions did not correspond to my criteria. When I attempted to cancel my subscription before my renewal date I was informed I could not! Still awaiting resolution for this. Stay away from this site!

This site is simply not worth the money. The premium version is pointless because you cannot contact anyone. The premium version as not as good as the fremium service offered by dating apps Hinge, Bumble or Tinder. My contract was automatically renewed according to the terms and conditions even though I was barely using the service. There is no way of speaking to customer services and they do not refund or allow you to cancel. In this day and age such poor customer service is almost unheard of.